Shipping Policy

All of the products are inclusive or exclusive of taxes as mentioned and our domestic shipping charges are flat ₹150 (0.5kg–2kg) and flat ₹649 (5kg–10kg). Free Shipping may be available for local area deliveries, depending on the weight of the courier and during offers/coupons running at any given time.

It takes us 5 to 7 working days to process your order and 5 to 7 working days for it to reach you. However, weather conditions and festival season may affect the delivery time.

Our made to order pieces take about 15 to 20 days to reach you since they are customised for you.

It is the customer’s responsibility to be available at the given address to receive the product. We take no responsibility for goods received and / or signed by an alternate person.

BACK ORDER

For any product ordered on a back order, also known as pre-order, we will take at least 15-20 working days to make the final piece before we ship it. However it will reach you within 7-10 working days after we ship it subject to weather condition.

In case you need the piece earlier you can drop us an email with the subject BACK ORDER and we will get back to you.

INTERNATIONAL

For international orders, you can request the cost of shipping, mentioning the product you wish to purchase and your delivery address. Please write to us at contact@rutvamehta.com with the SUBJECT as INTERNATIONAL SHIPPING and we will get back to you soon!